Return & Refund Policy
Overview
We want you to love your purchase. If something isn’t right, we’re here to help. This Refund & Return Policy explains how returns, exchanges, and refunds work in our store.
Returns
We accept returns within 30 days of the delivery date.
Refunds
Approved refunds are issued to your original payment method.
Refunds typically take 5–10 business days to appear, depending on your bank or payment provider.
Exchanges
We replace items only if they are defective, damaged, or incorrect.
If you need an exchange, contact us before sending anything back so we can reserve the correct replacement.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with photos of the issue. We’ll make it right quickly.
How to Start a Return
Email us at Support@bottomsupus.com with:
Order number
Item(s) you want to return
Reason for return
Photos (if applicable)
We’ll respond with return instructions.
Contact us to open an account and order at distributor@bottomsup.com
To place an order, email distributor@bottomsupus.com with your desired quantities. Our team will confirm availability, issue a secure invoice, and coordinate shipment."